Early Check-In: If you are hoping to check in a few hours early on your scheduled date of arrival, it will depend upon the hotel?s availability and you may be charged a fee. As is standard hotel industry practice, check-in times are typically after 4 p.m. the day of arrival. Most hotels will hold your luggage if they are unable to accommodate your schedule.

Late Check-in: As with any hotel reservation, we suggest that you contact the hotel if you plan to arrive late in the day. If you are going to be delayed or find that you cannot check-in to your hotel on the date you requested, you should contact the hotel to let them know. If you don't check-in to the hotel on the first day of your reservation, and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund. Calling the hotel to make them aware of the delay will help to secure your room.

For more information on early check-in or late check-in, please call the front desk of the hotel.
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*Can I get a cot, rollaway bed or crib?
All hotel rooms are guaranteed for occupancy by two adults.

Special requests are at the discretion of the hotel. The hotel will be happy to accommodate you if fire-safety laws allow it and the type of extra bedding you need is available.

Keep in mind that requests for these items, if available, may result in additional fees payable directly to the hotel.
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Can I get a handicapped-accessible room?
If you have special needs (e.g., wheelchair accessible room) you must call the hotel and verify that special needs can be met. Most hotels will be glad to accommodate you if rooms are available. Your hotel reservation will be refunded, canceled or modified if the particular hotel cannot meet special needs.

If your hotel does not have a handicapped accessible room available, please send us an e-mail.
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Can I request a smoking or non-smoking room?
We make every effort to get you the room you requested however, as is standard hotel industry practice, smoking or non-smoking rooms cannot be guaranteed. We reserve your selected room type at the time of booking, the hotel assigns rooms based on their availability at check-in.
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Can I request a specific bed type?
We make every effort to get you the room you request, however as is standard hotel industry practice, room types cannot be guaranteed. We reserve your selected room type at the time of booking, the hotel assigns rooms based on their availability at check-in.
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Do I have to pay extra for a cot, rollaway bed or crib?
All hotel rooms are guaranteed for occupancy by two adults.

If you need a cot, rollaway bed or crib for your room, please call the hotel. They will be happy to accommodate you if fire-safety laws allow it and the type of extra bedding you need is available. Keep in mind that there may be an extra charge payable directly to the hotel.
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Does my hotel rate include parking?
While some hotels may include parking in their rates, others may not and will charge you directly for this option. For more information on parking, please review the hotel details provided.
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Does my hotel rate include continental breakfast?
We are unable to guarantee that you will receive continental breakfast with your hotel reservation.

Be sure to review the Hotel Details information on our Web site for specific amenities the hotel may offer. Keep in mind that the availability of some amenities may require you to pay additional amounts payable directly to the hotel.
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How can I be sure my hotel will have a pool?
When selecting your hotel, be sure to review the amenities and services the hotel offers if you want to be sure they have a pool.
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Is there a charge if an extra person stays in my room?
All hotel rooms purchased through our Web site are guaranteed to accommodate two adults. Be sure to check with the hotel if you plan on having more than 2 people stay in your room - the hotel may not allow extra guests due to fire safety laws.

If your hotel does allow extra guests, keep in mind that there may be additional charges. These charges vary and will be payable directly to the hotel - most likely at checkout.

If you are traveling with more than two adults, we recommend that you book more than one room.
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What if I need to change my check-in or check-out dates?
We can't make changes to your reservation once they have been confirmed.
You may be able to cancel your reservation based on the policy presented to you at the time of your booking.
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Where will my hotel be located?
You choose the hotel you want to stay in ? so you'll know exactly what your location will be! Locations are grouped into different Areas in case you don't know exactly which hotel you'd like to stay in. Choose the Area you are interested in and we'll provide you with a list of hotels in that location and the price per night.
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Will my hotel charge for parking?
Your hotel may charge an additional fee for parking. This charge would be payable directly to the hotel; please contact your hotel directly for more information.
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Will my hotel have a courtesy car or shuttle?
While some hotels may offer a courtesy car or shuttle as part of your nightly room rate, others may not or will charge for this service. For more information on courtesy cars or shuttles, please review the provided hotel details. Keep in mind that some amenities, such as a courtesy car or shuttle, may require additional costs payable directly to the hotel.
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